webFluidMath On-Line Service Agreement

BY CLICKING ON THE “ACCEPT” BUTTON, ACCESSING OR USING THE WEBFLUIDMATH ON-LINE SERVICE HEREUNDER (THE “SERVICE”), YOU (TOGETHER WITH THE BUSINESS OR OTHER ENTITY FOR WHICH THE SERVICES ARE OBTAINED, “YOU” OR “CUSTOMER”) ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS ON-LINE SERVICE AGREEMENT (“AGREEMENT”) WITH FLUIDITY SOFTWARE, INC. (“FLUIDITY”).  THIS AGREEMENT ALSO INCORPORATES THE TERMS OF THE APPLICABLE PURCHASE ORDER EXECUTED BY CUSTOMER AND FLUIDITY.  IF YOU ARE NOT AN EMPLOYEE OF THE CUSTOMER, OR IF YOU ARE NOT OTHERWISE AUTHORIZED TO ENTER INTO THIS AGREEMENT ON BEHALF OF YOURSELF AND CUSTOMER OR IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, CLICK THE “DECLINE” BUTTON AND YOUR ACCESS TO THE SERVICE WILL NOT CONTINUE.  IF THESE TERMS ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS AND THOSE STATED IN THE PURCHASE ORDER. PLEASE PRINT A COPY OF THIS AGREEMENT FOR YOUR FUTURE REFERENCE IF YOU DECIDE TO ACCEPT.

This Agreement sets forth the terms and conditions under which Fluidity will provide Customer with online access to certain educational solutions through Fluidity’s web portal (the “Service” as defined herein).

1.   PURPOSE.  Fluidity has created, owns and operates a web portal (the “Portal”) to provide access to certain proprietary educational solutions on a fee-for-service basis. Remote access to the Portal is to be provided through the Internet via a secured, password protected user interface. Customer desires to access the Portal and use the Service pursuant to the terms in this Agreement.

2.    RIGHT TO USE ON-LINE SERVICE.   Subject to the terms and conditions of this Agreement, including the payment of the applicable service fees (if any) stated in the Purchase Order, Fluidity grants you a non-exclusive, non-transferable, non-sublicenseable limited right and license, during the term stated in the applicable Purchase Order and any extended term, to access, use and display via the Portal, the Service solely by Customer and its authorized users up to the maximum number of authorized users simultaneously for which the service fees are paid. The Service is intended for educational use only.  You may not use the Service for any for-profit or commercial purposes.

In addition to the Service initially accessed, the term “Service” includes any other programs, tools, internet-based services, components and any “Updates” (for example, Service maintenance, help content, bug fixes, or maintenance releases etc.) of the Service that Fluidity provides or makes available to You. As part of Fluidity’s standard Maintenance and Support, if purchased by You, You are entitled to access Updates to the Service that Fluidity generally makes available to other users of the Service.  Updates shall not include any new service offerings or upgrades with additional functionality that Fluidity makes available to customers for an additional fee. Certain Services may be accompanied by, and will be subject to, additional terms; and in such case, Your continued use of the Service will constitute Customer’s acceptance of and agreement to such changes.

3.      RESTRICTIONS.   You are not permitted under this Agreement to do any of the following and shall not allow any third party to do any of the following: (i) access or attempt to access any other Fluidity systems, programs or data that are not made available for public use; (ii) copy, reproduce, republish, upload, post, transmit, lease, resell or distribute in any way the Service; (iii) permit any third party to benefit from the use or functionality of the Service; (iv) transfer any of the rights granted to You under this Agreement; (v) work around any technical limitations in the Service, use any tool to enable features or functionalities that are otherwise disabled in the Service, or decompile, disassemble, or otherwise reverse engineer the Service except as otherwise permitted by applicable law; (vi) use the Service in conjunction with any open source software that may create, or purport to create, obligations of Fluidity with respect to the Service or have the direct or indirect effect of causing the Service to become publicly available; (vii) perform or attempt to perform any actions that would interfere with the proper working of the Service, including but not limited to using the Service on an operating environment other than as identified by Fluidity or beyond the intended purposes or recommended uses stated in the documentation; or (viii) otherwise use the Service except as expressly allowed in Section 2.

If You requested an educational pricing discount be applied to the service fee, You purchased an educational service offering. You must be a student, authorized representative or employee at an accredited non-profit K-12 school, college or university. Fluidity reserves the right to request evidence of school affiliation, employment or student status. This may include proof of accreditation, faculty or student ID, and/or email address verification. 

3.     RESERVATION OF RIGHTS AND OWNERSHIP.   The Service is licensed not sold, and Fluidity reserves all rights not expressly granted to You in this Agreement. The Service is protected by copyright, trade secret and other intellectual property laws. Fluidity owns the title, copyright, and other worldwide intellectual property rights in the Service and all programs, tools, internet-based services and components therein. You shall not remove any proprietary, copyright, patent, trademark, design right, trade secret, or any other proprietary rights legends from the Service. The Service may be used by Customer’s authorized users in the operating environment identified by Fluidity. This Agreement does not grant You any rights to trademarks or service marks of Fluidity.

4.   INITIAL INSTRUCTIONS; CUSTOMER’S ACCOUNT; ACCESSIBILITY TO THE PORTAL AND INTERNET.

a.             Initial Instructions; Establishing Customer’s Account.  As soon as practical after payment of the applicable service fee, Fluidity shall electronically deliver, without delivery of physical media,  to Customer for its use during the Term of this Agreement, instructions on how to establish connection with the Portal and to access the Services.  Customer shall complete the applicable set-up forms with accurate, complete and updated information, and shall designate an Administrator to establish Customer’s primary email address for access (“Customer Username”).  After completion of the set-up forms, Fluidity will establish an account for the Services (“Customer’s Account”) and issue Customer’s unique Internet link to access the Portal.  Customer’s Administrator shall be responsible for establishing an access password (“Customer Password”), administering Customer’s Account and maintaining the Customer Username and Customer Password. Customer’s Administrator may issue, discreetly and confidentially, only to authorized students, faculty and administrative personnel of Customer, any individual usernames and passwords to obtain access to the Portal (where each such employee or authorized agent is deemed a “User”).  Customer’s Administrator may assign one or more Users with certain administrative rights to Customer’s Account and/or general access rights to use and access the Services.       

b.             Customer’s Username and Password, and Users.  Customer acknowledges that it is solely responsible for maintaining the status of its authorized User base and maintaining the integrity of its usernames and passwords and for any third party or affiliated company access to the Portal through Customer’s Account.  Customer shall take full responsibility that each User abides by the terms of this Agreement. Customer and each User shall protect the Customer Username, Customer Password and any individual usernames and passwords provided to access the Portal or administer Customer’s Account, and understand that such usernames and passwords are assigned for use only by the Customer and its Users and are strictly prohibited from being shared with other entities or individuals except as allowed by this Agreement. Unauthorized sharing of the assigned usernames and/or passwords by the Customer and/or a User shall result in immediate termination of access to the Portal and Fluidity’s right to terminate this Agreement without issuing a refund of any kind.

c.             Access to Portal.  Customer shall be permitted access to the Services through the Portal, using the Internet or similar global computer network. Fluidity warrants and represents that it will use its commercially reasonable efforts to maintain the active status of the Portal on the Internet, but shall not be liable for any loss, cost, damage or expense resulting from or relating to Customer’s loss or lack of access to the Portal during times Fluidity may be updating or maintaining the Services or during such time as the Portal may be inaccessible to Customer for any reason or for no identifiable reason within or outside of Fluidity’s control. 

d.             Customer Responsibilities for Internet Access.  Fluidity will not provide Customer with hardware or software necessary to gain access to the Internet or the Portal.  Customer is solely responsible for obtaining and maintaining any such hardware and software; for contracting with an Internet Service Provider (“ISP”), a telecommunications carrier and any other service providers for services necessary to establish Customer’s connection or access to the Internet and the Portal; and for all costs, charges and expenses associated with obtaining and maintaining such hardware and software and with connecting to and gaining access to the Internet and the Portal.

5.  ACCEPTANCE.   The Service will be deemed accepted by You upon acceptance of this Agreement and payment of the applicable service fee by Customer.  Customer may notify Fluidity to cancel the service prior to first instance of access and use, provided, however, with no right to refund of any kind after first use and access. Customer’s rights to use the Service may be terminated by Fluidity immediately and without notice if Fluidity is unable to confirm full payment of the fees in accordance with this Agreement.

6.   MAINTENANCE AND SUPPORT.   Fluidity may, from time to time, perform maintenance upon the Service, including providing Updates as Fluidity may deem necessary. Fluidity will attempt to provide prior notice of scheduled maintenance but cannot guarantee that such notice will be provided.  Fluidity will provide You with limited maintenance and support of the Service in accordance with its then-current standard Maintenance and Support terms, during the term for which You pay the applicable Maintenance and Support fees.  For more information on Maintenance and Support, contact us in writing at Fluidity Software, Inc., 289 Highland Avenue, Suite 304, Somerville, MA 02144.  Or we can be reached via e-mail at webfluidmathsupport@fluiditysoftware.com.

7.   REGISTRATION AND AUTO UPDATE.   The Service’s registration and auto-Update processes transmit a limited amount of data to Fluidity (or its service provider) about those specific processes to help Fluidity understand and optimize them.  Fluidity may associate the data with personally identifiable information about You that You supplied to Fluidity in connection with the right to use the Service (the “Account Data” as defined below).  Fluidity will protect any data and personally identifiable information that it collects in accordance with applicable state and federal privacy regulations.

8.     FEEDBACK.   Fluidity provides You with a mechanism to provide feedback, reporting of bugs, suggestions and ideas, if you choose, about its Service and products (“Feedback”) by sending an email to webfluidmathsupport@fluiditysoftware.com. You agree that the contents of all oral and written Feedback and any other materials, information, ideas, concepts, and know-how provided by Customer become the property of Fluidity.  Fluidity may, in its sole discretion, use the Feedback You provide to Fluidity in any way, including in future modifications of the Service, online products or services, and/or advertising and promotional materials relating thereto.

9.     PRIVACY; DISCLOSURE OF INFORMATION TO THIRD PARTIES.   Fluidity will protect as confidential any information that You or Customer may provide to complete the applicable Purchase Order and establish your paid service and account with Fluidity (“Account Data”).  Otherwise, You acknowledge that Customer shall not and does not provide access to, nor does Fluidity receive, any of Customer’s information or data that Customer may protect as confidential or proprietary (including but not limited to any other personally identifiable information, other than the Account Data, that may be protected by state or federal regulations relating to the privacy and protection of personal information).  Fluidity shall handle all information received from its customers under the Fluidity privacy policy, as it may be amended from time to time.   For details about Fluidity’s privacy policies under which Your Account Data is protected, please refer to the privacy policy link on the Fluidity website. You agree to be bound by the applicable Fluidity privacy policy, as it may be amended from time to time in accordance with its terms.  In general, Fluidity will only disclose information about You to third parties if: (i) it is necessary to complete a transaction; (ii) it is necessary to verify the existence and condition of your paid service and account with Fluidity; (iii) it is necessary to comply with a governmental agency or court order; (iv) You give us your written permission; (v) it is necessary for activating additional services; or (vi) it is within the guidelines set forth by our privacy policy.

10.      USE BY CUSTOMER.

YOU ARE SOLELY RESPONSIBLE FOR USING THE SERVICE IN A MANNER CONSISTENT WITH ALL APPLICABLE INTERNATIONAL, FEDERAL AND STATE LAWS. You agree that Fluidity does not endorse and is not responsible for the substance or accuracy of the data that You may analyze or process using the Service, and will not be liable for any damages incurred as a result of any such data. You shall indemnify and hold harmless Fluidity, its officers, agents and employees from and against any and all liability, loss, cost, damage, claims, demands or expenses of every kind (including attorney’s fees) by or to any third party arising out of or resulting in any manner from or occurring in connection with (i) Customer’s or its user’s violation of this Agreement, (ii) Customer’s or its users’, agents’ or employees’ negligence, willful misconduct, criminal acts or omissions, or violation of state, federal or international laws or regulations, (iii) Customer’s use, non-use, interpretation or disclosure of data or its results; or (iv) the design, manufacture, sale, promotion or use in commerce by Customer or any user of any product, service or process relating to the data any user may analyze or process using the Service.  This obligation will survive the termination of the Agreement.

11.   LIMITED WARRANTY.  Fluidity warrants, for a period of thirty (30) days from the first instance of access and use, that the Service will perform in compliance with the Service descriptions and documentation provided to You by Fluidity prior to purchase. If, within thirty (30) days of the first instance of access and use, You report to Fluidity that the Service is not performing as described above, Fluidity will use its commercially reasonable efforts to correct the Service within thirty (30) days of the date You report it.  THE FOREGOING IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY.

12.          DISCLAIMER OF WARRANTIES.   EXCEPT AS SPECIFICALLY PROVIDED FOR HEREIN, THE SERVICE IS  PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLUIDITY, ITS AFFILIATES, LICENSORS, THIRD-PARTY CONTENT OR SERVICE PROVIDERS, DISTRIBUTORS, DEALERS AND SUPPLIERS (COLLECTIVELY, “SUPPLIERS”) DISCLAIM ALL GUARANTEES AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, AND NON-INFRINGEMENT. FLUIDITY DOES NOT WARRANT THAT THE SERVICE IS SECURE OR FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, IDENTITY THEFT, THREAT OF HACKERS, OTHER PROGRAM LIMITATIONS, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS. FLUIDITY ATTEMPTS TO ENSURE THAT THE USER’S FLUIDITY ACCOUNT DATA STORED ON FLUIDITY’S SERVERS IS SAFE AND SECURE BY EMPLOYING REASONABLE, INDUSTRY-RECOGNIZED SECURITY AND VIRUS SAFEGUARDS, AND CONDUCTING ROUTINE SYSTEM MAINTENANCE AND MONITORING. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT EVENT, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO 60 DAYS FROM THE DATE OF PURCHASE OR FIRST ACCESS, AS APPLICABLE. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

13.     LIMITATION OF LIABILITY AND DAMAGES.   THE ENTIRE CUMULATIVE LIABILITY OF FLUIDITY AND ITS SUPPLIERS FOR ALL MATTERS ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE SERVICE FEE PAID BY CUSTOMER FOR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLUIDITY AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES RELATING TO LOSS OF BUSINESS OR SERVICE, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF FLUIDITY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT DOES FLUIDITY ASSUME ANY LIABILITY TO ANY PARTY OTHER THAN YOU ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN FLUIDITY AND YOU. FLUIDITY WOULD NOT BE ABLE TO HAVE PROVIDED THE SERVICE WITHOUT SUCH LIMITATIONS.  NO ACTION ARISING OUT OF ANY CLAIMED BREACH UNDER THIS AGREEMENT, EXCLUDING THOSE ACTIONS ARISING UNDER SECTIONS 2 AND 3 HEREIN, MAY BE BROUGHT BY EITHER PARTY MORE THAN TWO YEARS AFTER THE CAUSE OF ACTION HAS ACCRUED.

14.      TAXES.   Except as expressly stated in a Purchase Order, You will be solely responsible for the payment of all sales, use, excise, value added (VAT), goods and services (GST) or other taxes assessed against or due in connection with this Agreement and the receipt and performance of the Service and related services hereunder. 

15.     U.S. GOVERNMENT.   The software program that is accessed using the Service is a “commercial item,” as that term is defined at 48 C.F.R. 2.101 (OCT 1995), consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212 (SEPT 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (JUNE 1995), all U.S. Government End Users acquire the rights to access and use the software using the Service with only those rights set forth herein.  Fluidity Software, Inc., 289 Highland Avenue, Suite 304, Somerville, MA 02144.

16.     EXPORT RESTRICTIONS.   You acknowledge that the Service and software program accessed using the Service are subject to the U.S. Export Administration Regulations (15 CFR, Chapter VII) and that you will comply with these regulations. You will not export or re-export any product, directly or indirectly, to: (1) any countries that are subject to U.S. export restrictions; (2) any end user who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government; or (3) any end user who You know or have reason to know will utilize them in the design, development or production of nuclear, chemical or biological weapons. You further acknowledge that the product may include technical data subject to export and re-export restrictions imposed by U.S. law.

17.    RELIEF.  Each party agrees that, in the event of any breach or threatened breach of this Agreement, Fluidity will suffer irreparable damage for which it will have no adequate remedy at law.  Accordingly, Fluidity shall be entitled to injunctive and other equitable remedies to prevent or restrain, temporarily or permanently, such breach or threatened breach, without the necessity of posting any bond or surety.  Except as specifically provided otherwise, each right and remedy in this Agreement is in addition to any other right or remedy, at law or in equity, and the exercise of one right or remedy will not be deemed a waiver of any other right or remedy.

18.     MISCELLANEOUS.   Except as expressly set forth in this Agreement, this Agreement is a complete statement of the agreement between You and Fluidity and sets forth the entire liability of Fluidity and its Suppliers and your exclusive remedy with respect to the Service. The Suppliers, agents, employees, distributors, and dealers of Fluidity are not authorized to make modifications to this Agreement, or to make any additional representations, commitments, or warranties binding on Fluidity. Any waiver of the terms herein by Fluidity must be in a writing signed by an authorized officer of Fluidity and expressly referencing the applicable provisions of this Agreement. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. This Agreement will be governed by Massachusetts law as applied to agreements entered into and to be performed entirely within Massachusetts, without regard to its choice of law or conflicts of law principles that would require the application of law of a different jurisdiction, and applicable federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. The parties hereby consent to the exclusive jurisdiction and venue in the state courts in Suffolk County, Massachusetts or any federal court located therein. In any action or proceeding to enforce or interpret this Agreement, the prevailing party will be entitled to recover the costs and expenses (including reasonable attorneys’ fees) that it incurred in connection with such action or proceeding and enforcing any judgment or order obtained. Headings are included for convenience only, and shall not be considered in interpreting this Agreement. As used in this Agreement, the word “including” means “including but not limited to.” This Agreement does not limit any rights that Fluidity may have under trade secret, copyright, patent or other laws.

19.     AMENDMENT.  Fluidity shall have the right, to change or add to the terms of this Agreement at any time, (provided that it is not Fluidity’s intent that such change substantially affect the access rights granted to Customer in Section 2 and for which consideration was paid by Customer) and to change, delete, discontinue, or impose conditions on any feature or aspect of the Service (including but not limited to Internet based services, pricing, technical support options, and other product-related policies) upon notice by any means Fluidity determines in its discretion to be reasonable, including posting information on its website concerning any such change, addition, deletion, discontinuance or conditions in the Service. Any use of the Service by Customer after Fluidity’s publication of any such changes shall constitute Your acceptance of this Agreement as modified.

20.     TERMINATION.   Your rights under this Agreement may be terminated or suspended by Fluidity immediately and without notice if you fail to comply with any term or condition of this Agreement. Additionally, Fluidity reserves the right (but has no obligation) to delete Customer’s Account Data stored on Fluidity’s servers if the access right has been terminated or if you have not renewed a service subscription for the Service. Upon termination or expiration of the service subscription for any reason, you must immediately cease using the Service. Any termination of this Agreement shall not affect Fluidity’s rights hereunder.